Cookies & Privacy Policy

PRIVACY POLICY

Last updated: February 25, 2026

This Privacy Policy describes how Under Your Skin (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Depending on your location, the controller of your personal data is:

United States customers:
Under Your Skin Holdings USA LLC
483 10th Ave, 6FL
New York, NY 10018, United States

European Economic Area and United Kingdom customers:
Under Your Skin Sweden AB
Drottninggatan 32, 11tr
111 51 Stockholm, Sweden

Contact: hello@underyourskin.se

1. PERSONAL INFORMATION WE COLLECT

When you use our website, we collect the following categories of information:

Information you provide

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Account login details

  • Order history

  • Subscription preferences

  • Customer support communications

Payment information

Payments are processed securely by third-party providers (e.g., Shopify Payments, Klarna, PayPal, Shop Pay, Apple Pay, Google Pay).
We do not store full payment card details.

Automatically collected information

When you visit our site, we automatically collect:

  • IP address

  • Device type and browser

  • Pages visited

  • Time spent on site

  • Referral source

  • Cookies and tracking identifiers

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders

  • Manage subscriptions and recurring deliveries

  • Send order confirmations and service emails

  • Send renewal reminders

  • Provide customer support

  • Detect fraud and protect security

  • Improve website performance

  • Provide marketing communications (with consent where required)

  • Comply with legal obligations

3. MARKETING COMMUNICATIONS

You may receive emails or SMS messages about products, offers, or updates if you subscribe.

You can unsubscribe at any time by:

Transactional messages (order confirmations, subscription reminders) are not marketing and will still be sent.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate our website and understand usage.

We use cookies for:

  • Site functionality

  • Analytics

  • Advertising and remarketing

You may manage cookie preferences through your browser settings or cookie banner.

Cookie Details and Choices

Cookies fall into the following categories:

Strictly necessary cookies
Required for the website to function, including shopping cart, checkout, security, and account login. These cannot be disabled.

Preference cookies
Remember choices such as region and language.

Analytics cookies
Help us understand how visitors use our website so we can improve performance.

Marketing cookies
Used to deliver relevant advertisements and measure campaign effectiveness. These may be set by third-party advertising partners.

We rely on consent for analytics and marketing cookies where required by law.

You may accept, reject, or change your cookie preferences at any time through the cookie banner or preferences tool available on our website.

You can also control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period).

Withdrawing consent does not affect processing already performed prior to withdrawal.

5. SHARING YOUR INFORMATION

We share personal data only as necessary with service providers, including:

  • Shopify (ecommerce platform)

  • Recharge (subscription management)

  • Payment providers (e.g., Klarna, PayPal)

  • Shipping carriers

  • Customer support platforms

  • Email and SMS service providers

  • Analytics and advertising partners

We do not sell personal data for money.

6. INTERNATIONAL DATA TRANSFERS

Because we operate globally, your data may be transferred outside your country, including to the United States.

Where required, we use approved safeguards such as Standard Contractual Clauses to protect personal data.

7. DATA RETENTION

We retain personal data for as long as necessary to:

  • Fulfill orders

  • Maintain accounts

  • Comply with legal obligations

  • Resolve disputes

You may request deletion at any time, subject to legal retention requirements.

8. YOUR RIGHTS (EEA/UK)

If you are in the EEA or UK, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

You may contact us at hello@underyourskin.se to exercise these rights.

You also have the right to lodge a complaint with your local data protection authority.

9. YOUR PRIVACY RIGHTS (UNITED STATES)

Depending on your state, you may have the right to:

  • Request access to personal data

  • Request deletion

  • Correct inaccurate data

  • Opt out of targeted advertising

  • Limit use of sensitive personal data

To exercise these rights, contact: hello@underyourskin.se

We will not discriminate against you for exercising privacy rights.

10. CHILDREN’S DATA

Our website is not intended for individuals under 18.
We do not knowingly collect personal data from children.

11. SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal data.
However, no online transmission is completely secure.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised date.

13. CONTACT

For questions or privacy requests:
hello@underyourskin.se